# Fleet Services Contract Renewal

- **Source:** TED · `263138-2024`
- **Buyer:** Danmarks Tekniske Universitet - DTU
- **Published:** 2024-05-03
- **Deadline:** —
- **Estimated value:** 12,741,608 DKK
- **CPV codes:** 50400000, 38511000
- **NUTS codes:** DK012, DNK
- **Notice type:** veat / 25

## Description

Service contract renewal for the fleet of electron microscopes in DTU Nanolab – Characterization. The contract is a renewal of the service contract for the next three years. The contract covers the following microscopes: Quanta 250 FEG, Quanta 200 FEG, Nova NanoSEM 600, Helios Nanolab, Helios 5 Hydra UX, Tec-nai G2 20 S-Twin, Titan 80-300 and Spectra Ultra. The offered service contract (called: Preferred) offers 48h targeted on-site response and includes labor, travel and expenses, certified spare parts, FEG Tip replacement (when applicable), annual preventative maintenance, telephone support, re-mote access (RAPID) and software updates. Additionally for the Helios 5 Hydra UX and Spectra Ultra, which are currently still under warranty, FEI Europe B.V. Branch Denmark offers online services like remote system monitoring/connectred care portal and quarterly review meetings and an associated customer success manager.

## Award result

- **Total awarded:** 12,741,608 DKK
- **Winner:** FEI Europe B.V. Branch Denmark · value 12,741,608 DKK

## Original notice

https://ted.europa.eu/da/notice/-/detail/263138-2024