# Tender for a billing Solution for Denmark

- **Source:** TED · `849446-2025`
- **Buyer:** Ørsted Services A/S
- **Published:** 2025-12-19
- **Deadline:** —
- **Estimated value:** 15,000,000 DKK
- **CPV codes:** 48444100, 72266000, 79800000
- **Place-of-performance NUTS:** anyw-eea
- **Buyer-address NUTS:** —
- **Notice type:** cn-standard / 17

## Procedure details

Source lists may span several lots; list positions do not establish relationships.

### Procedure Types

- neg-w-call

### Award Criterion Descriptions

- Evaluated price. The criteria is further specified in tender documents.
- Technical solution. The criteria is further specified in tender documents.
- Contractual terms. The criteria is further specified in tender documents.

### Selection Criterion Descriptions

- Weights 80 % For each reference, the following information is requested: • Reference name • Delivery location and country • Contract period (commencement and completion date) • Name of client (or if confidential, this should be stated) • Size and overall scope of delivery • Industry (and if the industry is utility related, Applicant are encouraged to specify type of utility the application covers) • Description of the scope of work including details on the resources the Applicant employed on the project. The Applicant’s experience will be based on the information submitted in the references and will be an overall assessment of: (a) Similarity to the Contract, including the following elements: experience with implementing and delivering billing solutions to the Danish utility market (Energy, Gas and Water). Furthermore, it will be evaluated positive if the Solution is delivered to providers delivering to end customers. (b) Experience with delivering billing Solutions to B2B customers with multiple metering points will be evaluated positive. (c) It will be evaluated positively, if the reference is a contract with a start date within the last 3 years calculated from the prequalification deadline, or a reference for an ongoing contract which have been running for more than three years calculated back from the prequalification deadline
- Weights 20 % The Applicant is encouraged to provide the following figures based on the latest two signed and approved annual reports: - Turnover (revenue) - Earnings before tax (EBT) - Current assets - Total assets (sum of all assets) - Total shareholder’s equity (equity including minority shares) - Current liabilities - Intangible assets - Inventories - Trade receivables - Cash and cash equivalents - Trade payables - Total interest-bearing debt (bank loans, borrowings, draw on revolving credit facilities and corporate bonds) The evaluation of the Applicant’s economic and financial capacity will be based upon the information submitted and will be an assessment of the following three areas (in prioritized order), all for the latest signed and approved annual report unless otherwise mentioned be-low: (a) Capital structure, in prioritized order (but where the two items marked with a * have equal priority) consisting of: -Estimated yearly value of the Contract to equity, -Solvency ratio (equity / total assets), -Change of Tangible Net Worth, (equity less intangible assets) (based on both signed and approved annual reports) and -Debt to equity* -Debt to earnings* (b) Liquidity, in prioritized order (but where the two items marked with a * have equal pri-ority) consisting of: -Current ratio (current assets / current liabilities) -Average working capital turnover (Turnover (Revenue)/Average working capital) (work-ing capital calculated as the sum of inventories, trade receivables and cash and cash equivalents, subtracting trade payables) (based on both signed and approved annual reports)* -Current ratio (the oldest of the two latest signed and approved annual reports)* (c) Profitability. (The two criteria have equal priority): -Earnings before tax to total assets, -Earnings before tax margin (Earnings before tax (EBT) / Turnover (revenue) (based on both signed and approved annual reports).

### Options

- A Self service portal is requested as a part of the Solution. It should cover the required functions such as consumption pricing and account balance. Added to this, the Solution should deliver commercial functions like relocations and payments. As a part of this tender there is an option for Ørsted to purchase Professional services for optimize usage of delivered Solution and best practise for billing of utilities. Total volume is expected to be 100.000 DKK per year. Ørsted wishes to be able to renew the contract after the initial term of 3 years.

### Documents Urls

- https://www.orstedprocurement.com/go/03468050019ADA222D5E

### Submission Urls

- https://www.orstedprocurement.com/web/login.html

## Description

Ørsted is looking for a standardized Solution designed to manage the settlement and billing of electricity and natural gas customers in Denmark. Ørsted Erhverv supplies approximately 35.000 Danish companies with approximately 70.000 meters or electricity and 4000 for gas, and we offer different solutions ranging from automated self-service solutions to smaller companies to individually tailored solutions to heavy energy consumers. The Solution must also be able to handle business customers which are under “privatkunde retslige vilkår” /Compliant to B2C customers.

## Original notice

https://ted.europa.eu/da/notice/-/detail/849446-2025