# Microsoft Unified Support

- **Source:** TED · `803315-2025`
- **Buyer:** Danmarks Tekniske Universitet - DTU
- **Published:** 2025-12-03
- **Deadline:** —
- **Estimated value:** 2,020,500 DKK
- **CPV codes:** 72250000, 72000000
- **NUTS codes:** DK012, DNK
- **Notice type:** veat / 25

## Description

DTU purchases a service support offering from Microsoft as supplemental support for the universities' licens procurement. DTU purchase Microsoft license through an EES agreement (tender via a mini-tender under SKI 02.06/2 - Statens og Kommunernes Indkøbsservice A/S), and this agreement provides both prices and terms that are highly favourable for the customers. SKI is a Danish public procurement service, that establish solutions and agreements with in the public sector. However, the agreement (SKI 02.06/2) does not include professional support, making it necessary for DTU to purchase this support through a separate agreement alongside the main license agreement (EES) in order to ensure continuity and support for the use of the products. Microsoft Unified Support offers a comprehensive support system designed to help their customers to maximize their investment in Microsofts licenses. DTU needs the Unified agreement due to the following specifications: Reactive support, proactive support, advisory services, risk assessment and crisis management directly from the professional teams within Microsoft's internal organization.

## Award result

- **Total awarded:** 2,020,500 DKK
- **Winner:** Microsoft Danmark ApS (CVR 13612870) · value 2,020,500 DKK

## Original notice

https://ted.europa.eu/da/notice/-/detail/803315-2025