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TED767356-2026

Tender for Agreement on outsourcing of IT infrastructure and Services

Ordregiver
DSB
Oplyst værdi / estimat
900.000.000 DKK
Frist
—
Publiceret
4.11.2026
CPV
72000000, 72260000, 72300000
Leveringssted (NUTS)
DNK
Ordregivers adresseområde (NUTS)
DK012

Dataposten opdateret . Datakilder, dækning og beregningsmetode.

Beskrivelse
DSB aims to achieve the following objectives through the Agreement to be awarded under this tender, as further detailed in the Agreement: Overall objectives 1) Support DSB-wide digitalisation 2) Ensure operational resilience, robust train operations, and digital sovereignty Sourcing-specific objectives 3) Commercial agility and flexibility 4) High stability in IT platforms 5) Pace of delivery 6) Continuous improvements 7) Information security and compliance 8) Market-conform prices 9) Transparency and control Transition objective 10) Stable and timely transition The main services of the Agreement comprise transition and transformation including the transfer of existing services from the incumbent suppliers and the execution of predefined projects and other projects, and services as mentioned below. The supplier will have end-to-end responsibility for completing the transition and any transformation projects and for performing the services mentioned below. The primary services and deliverables under this Agreement include the following six (6) service towers: 1) Cross functional services comprise the services, which apply to all service towers under the agreement, such as ITIL processes, Financial management, Intelligent & Autonomous Operations, Continuous improvement and Information Security services with SOC and SIEM 2) Cloud Engineering Services provide DSB with access to cloud expertise and specialists that can support DSB with advisory and optimisation activities and cloud-related contributions to tasks and projects; 3) Data Centre and Cloud Operation Services comprise a number of infrastructure services related to Data Centre infrastructure and facilities, and Cloud Operation Services comprise the operation in relation to cloud infrastructure delivered by DSB's third-party cloud service provider enabling DSB e.g. to deploy applications onto DSB's cloud environment; 4) SAP Services comprise the provision of a dedicated SAP S/4 HANA infrastructure platform provisioned as Platform-as-a-Service (PaaS); and a number of SAP Basis services for DSB’s SAP S/4 HANA; 5) Network Services comprise the support of the network on and between DSB's locations and WAN connections to Supplier's data centres and relevant third party supplier's service locations (e.g. a hyperscaler capacity provider), including configuration and administration of the network on DSB's locations (except for handling of physical equipment and cabling on DSB premises); and 6) End User Computing Services comprise the backend services such as software packaging and distribution, and deliver the infrastructure for the print service solution (“follow me-print”) including performing E2E-coordination with DSB´s third party supplier for printers. All further described in the tender documents.

Procedure og udbudsmateriale

Oplysninger fra bekendtgørelsen kan dække flere delkontrakter. Listerne nedenfor er separate uddrag; rækkefølgen kobler ikke et kriterium til en beskrivelse eller delkontrakt. Kontrollér krav, vægtning, frister, optioner og eventuelle rettelser i originalmaterialet.

Proceduretype (kildens kode)

  • neg-w-call

Tildelingskriterier

  • Price
  • Quality of Transition and Transformation
  • Quality of Service

Beskrivelser af tildelingskriterier

  • The sub-criterion Price is evaluated based on a technical evaluation price, which is calculated as specified in the Tender specifications.
  • The sub-criterion Quality of Transition and Transformation includes sub-sub-criteria with weightings as outlined in the Tender specifications.
  • The sub-criterion Quality of Service includes sub-sub-criteria with weightings as outlined in the Tender specifications.

Beskrivelser af krav til deltagelse

  • The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the following information: The applicant's solvency ratio for the three most recent available financial years. If the applicant is a group of operators (e.g. a consortium), the information must be provided for each entity participating. If the applicant relies on the financial and economic capacity of other entities (e.g., a parent company, sister company, or subcontractor), the information must also be provided for these entities. The ESPD serves as preliminary evidence that the applicant/tenderer fulfils the minimum suitability requirements concerning economic and financial capacity. Before the award decision, the tenderer to whom DSB intends to award the Agreement must provide documentation proving the accuracy of the information in the ESPD. When requested by DSB, the following documentation for economic and financial capacity must be submitted: A declaration of the applicant’s solvency ratio, calculated as (total equity/total assets) x 100 per year, or an excerpt thereof from the most recent three available annual reports/financial statements, depending on when the applicant was established. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. As a minimum requirement, an average solvency ratio of at least 20.0% over the last three most recent available financial years is required. The solvency ratio is calculated as (total equity/total assets) x 100 = solvency ratio over the last three most recent available financial years. If the applicant relies on the capacity of other entities, the solvency ratio is calculated as the combined equity of the applicant and these other entities in relation to their combined assets, expressed as a percentage and averaged over the last three most recent available financial years. In the case of a group of operators (e.g. a consortium), the solvency ratio is calculated as the combined equity of the companies in relation to their combined assets, expressed as a percentage and averaged over the last three most recent available financial years. The information must be stated in ESPD section IV.B "Financial ratios." The applicant is requested to clearly indicate "solvency ratio" in the response.
  • The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the following information: The applicant's EBIT margin for the three most recent available financial years. If the applicant is a group of operators (e.g. a consortium), the information must be provided for each entity participating. If the applicant relies on the financial and economic capacity of other entities (e.g., a parent company, sister company, or subcontractor), the information must also be provided for these entities. The ESPD serves as preliminary evidence that the applicant fulfils the minimum suitability requirements concerning economic and financial capacity. Before the award decision, the tenderer to whom DSB intends to award the Agreement must provide documentation proving the accuracy of the information in the ESPD. When requested by DSB, the following documentation for economic and financial capacity must be submitted: A declaration of the applicant’s EBIT margin, calculated as (EBIT/Turnover) * 100 per year, or an excerpt thereof from the three most recent available annual reports/financial statements, depending on when the applicant was established or commenced operations, if figures for this turnover are available. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. As a minimum requirement, an average EBIT margin, calculated as (EBIT/Turnover) * 100, of at least 2,0% over the last three most recent available financial years is required. The average EBIT margin is calculated as the average of the EBIT margins for the last three most recent available financial years. If the applicant relies on the capacity of other entities, the EBIT margin is calculated as the combined EBIT of the applicant and these other entities in relation to their combined turnover, expressed as a percentage and averaged over the last three most recent available financial years. In the case of a group of operators (e.g. a consortium), the EBIT margin is calculated in a similar manner, i.e., the consortium's combined EBIT in relation to their combined turnover, expressed as a percentage and averaged over the last three most recent available financial years. The information must be stated in ESPD section IV.B "Financial ratios." The applicant is requested to clearly indicate "EBIT margin" in the response.
  • The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the following information: The applicant's average annual turnover within the three most recent available financial years. If the applicant is a group of operators (e.g. a consortium), the information must be provided for each entity participating. If the applicant relies on the financial and economic capacity of other entities (e.g., a parent company, sister company, or subcontractor), the information must also be provided for these entities. The ESPD serves as preliminary evidence that the applicant/tenderer fulfils the minimum suitability requirements concerning economic and financial capacity. Before the award decision, the tenderer to whom DSB intends to award the Agreement must provide documentation proving the accuracy of the information in the ESPD. When requested by DSB, the following documentation for economic and financial capacity must be submitted: A declaration of the applicant's average turnover or an excerpt thereof from the three most recent available annual reports/financial statements, depending on when the applicant was established or commenced operations, if figures for this turnover are available. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. As a minimum requirement, an average annual turnover of at least DKK 700.000.000 within the last three most recent available financial years is required. If the applicant relies on the capacity of other entities, the turnover is calculated as the combined turnover of the applicant and these other entities for each of the last three most recent available financial years. In the case of a group of operators (e.g. a consortium) the turnover is calculated as the combined turnover of the companies for each of the last three most recent available financial years. The information must be stated in ESPD section IV.B "Total annual turnover."
  • The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the following information: - The applicant must confirm that the applicant has an information security management system compliant to the requirements in ISO 27001 or equivalent. - The applicant must confirm that the applicant has a Quality Management System compliant to the requirements in ISO 9001:2015 or equivalent. The ESPD serves as preliminary evidence that the applicant/tenderer fulfils the minimum suitability requirements. Before the award decision, the tenderer to whom DSB intends to award the Agreement must provide documentation proving the accuracy of the information in the ESPD. When requested by DSB, the following documentation must be submitted: Certificates from independent bodies or other appropriate documentation. DSB also refers to the documentation forms specified in Section 157 of the Danish Public Procurement Act. It is a minimum requirement that the applicant must be compliant to 1) the requirements in ISO 27001 or equivalent, and 2) the requirements in ISO 9001:2015 or equivalent. The information must be stated in ESPD section IV.D.
  • The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the following information: The applicant must submit references detailing their most significant experience with similar tasks, as specified in the ESPD, section IV.C. The following information concerning the reference descriptions should be provided in Section IV.C: A list of up to five (5) references concerning the most significant comparable transitions and services, see Section 2.1, that the applicant has carried out in the last five (5) years before the expiry of the application deadline Each reference should include the following information: A) Recipient of the work/service / the customer: a description of the type and size of the customer, the products and services that the customer provides and name of the country(*ies) in which the services to the customer were delivered. The reference should also include the name of the customer. B) A description of the transition and services performed and whether the services were delivered onshore, and/or nearshore and/or offshore. The delivery description should include a clear description of the comparability with the transition and services set out in section 2.1. C) Whether the assignment was carried out in collaboration with other companies, and if so, the applicant’s role(s) and setup in the performance of the delivery, including use of sub-suppliers to provide the full transition and services. D) Timing and duration of the assignment (if the assignment is ongoing, only the portion of services already performed at the time of application will be considered in the evaluation of the reference. When specifying the delivery date, the applicant must indicate the start and end dates of the delivery. If this is not possible, e.g., because the tasks are performed continuously under a framework agreement, the applicant must describe how the date is specified in the description of the delivery). DSB requests that applicants limit the description of each reference to a maximum of 7,200 characters, including spaces. If the reference description exceeds 7200 characters, DSB will disregard the part exceeding this character limit, and that part will therefore not be included in the evaluation. References must not contain links or similar references. References must not contain links or similar references. If a reference contains links or similar references, DSB will disregard such content, and it will not be included in the evaluation of the reference. No more than 5 references may be stated, irrespective of whether the applicant is a single supplier, whether the candidate relies on the technical capacity of other entities, or whether the candidate is a group of operators (e.g. a consortium). If more than the maximum allowed number of references are included in the application, DSB will only evaluate the first references listed in the submitted ESPD. If the applicant is a group of operators (e.g. a consortium) or relies on the capacity of other entities, DSB will consider the first reference in each submitted ESPD, then the second reference from each ESPD, and so on (Round Robin). If a reference does not meet the above requirements, it will still count as one of the first five references. If the applicant relies on the capacity of other entities, as stated above, the applicant will be required to submit a letter of support. Regarding documentation of technical and professional capacity, the applicant must submit the following: The reference list included in the ESPD is considered by DSB as the final documentation of the applicant's references. No additional documentation for references will be required from the applicant. However, DSB reserves the right to contact the candidate or the customer stated in the reference for confirmation of the information stated in the reference, including the dates of the reference indicated. DSB will select three (3) applicants. If applications are received from more than three (3) qualified applicants, DSB will make a selection among these applicants. The selection will be based on an assessment of the most relevant references in relation to the tendered assignment. When assessing the relevance of the references, the following factors will be emphasized: The evaluation of the most relevant deliveries will be made on the basis on the extent to which the references document experience with delivery of 1) transition and 2) the service towers, see the description in section 2.1, comparable in terms of scope (including quantities) and comparable in terms of customers to which the services where delivered. In the evaluation of the most relevant deliveries, experience with 1) transition and 2) service towers will be weighted equally. In the evaluation of 2) service towers, each of the six (6) service towers will be weighted equally. The assessment of which candidates have documented the most relevant references will be based on an overall assessment of whether all the references together document a high degree of relevant experience, see above. For the selection process, applicants must only complete Part V of the ESPD by referencing Part IV.

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